Telephone 855-854-7465
Email woodtrac@sauder.com

Frequently Asked Questions

Product

What are WoodTrac® closets made of? Are they strong?
Our closets are a combination of 3/4” furniture-grade particleboard and MDF (Medium Density Fiberboard) with a high-definition micro paper laminate. The high heat and pressure used in manufacturing result in a very strong, environmentally-friendly product. Our 18" wide tower can hold 312 lbs (39 lbs per shelf), 24" wide holds 416 lbs (52 lbs per shelf), 30" wide holds 520 lbs (65 lbs per shelf).
Where are WoodTrac closets manufactured?
Our closet system is manufactured at our state-of-the art manufacturing facility in Archbold, Ohio.
How tall and deep are WoodTrac storage towers?
Our pre-packaged storage towers are 83” high, 14” deep and come in 18”, 24” and 30”widths. Uprights are 3/4” thick, fixed shelves are 3/4” and horizontal shelves are 5/8” thick. They either come with adjustable shelves or drawers, doors and shelves.
What are the available finishes?
WoodTrac closets are available in White, Cherry and Espresso finishes.
Can WoodTrac closet systems be modified later?
Yes. As your organizational needs change, you can modify your closet design by adding units, adding accessories, or changing hardware. If you feel like you may want to adjust your closet system at a later time and have questions, please contact our Customer Service Team at 855.854.7465, woodtrac@sauder.com from 9 AM to 5:30 PM, Monday through Friday.
Are WoodTrac closets environmentally-friendly?
Our product is made of over 80% recycled products. All wood panels used at our production facility are “Environmentally Preferred Product” (EPP) by the Composite Panel Association.
Do WoodTrac closets have a warranty?
Yes. WoodTrac closets have a Limited Lifetime Warranty.

Product Care

Is my laminate closet water resistant?
No. While laminate products are durable, like any wood product they are not water resistant. We recommend quickly wiping any spilled liquid to prevent damage.
How do I clean my WoodTrac closet?
We recommend light dusting or wiping the surface with a wax-based polish (Pledge or Endust, for example) and a dry cloth. Spray should be applied to cloth and not directly to furniture. Never use any type of abrasive cleaner or soap detergent on laminate surfaces.

Planning & Installation

How much does a WoodTrac closet cost?
WoodTrac closets come in a variety of sizes, finishes and design options tailored to fit your home and organizational needs. Please use our closet configurator or contact a dealer near you to quote your specific project.
What is the benefit of installing my closet system on the wall versus the floor?
Note: Renderings show floor standing option but units can be wall hung as well. Wall Mounted. Free hanging allows units to hang above baseboards for quicker installation and allows homeowners to easily change out flooring or carpeting in the future. The wall mounted system also makes it easy to vacuum beneath your closet. Floor Standing. You have a more built-in/custom appearance with floor standing units. Floor standing units can also hold more weight than wall mounted units.
What skills and tools are needed to install my closet system?
WoodTrac closets are intended to be a simple storage solution. You will need basic home improvement project abilities. The average homeowner’s tool box has all the tools needed, including tape measure, level, drill, screwdriver and saw. If you would like to use power tools, we recommend starting power drills on low to avoid product damage during installation. We recommend professional installers have a miter saw, circular or table saw and cordless drill for precise and time-saving installation. A hacksaw or reciprocating saw is recommended for cutting metal rods.
Is there any cutting involved?
You will need to cut wall cleats, shelves and rods to length.
How much space do I need to leave on an adjoining wall in a walk-in closet?
We recommend 24” to 26” of space between your last unit and an adjacent wall where a unit or rod will run. This provides ample space for hanging clothes into the corner. Our closet configurator is designed to offer suggestions that take this space into account.
How do I install a WoodTrac closet?
Both wall mounted and floor standing WoodTrac closets are installed using our wall cleat system. The wall cleat helps secure your units to the wall and prevent tipping. All installations require our wall cleat. Begin by installing your wall cleat at a 79” height to bottom of the cleat. Then assemble your towers and attach them to the wall cleat. Next fill in between towers with your shelves and hanging rods. Step by-step videos and instructions are available under the Installation tab.
How do I install this closet system onto a wall with steel studs in places such as high-rise condominiums or apartments?
For walls with steel studs, we recommend floor mounting only.
Will I have leftover parts?
Occasionally, you will have a few extra pieces of hardware. If mounting to a wall, you will not need the included toe kicks for your storage towers. Plus, 30” shelving towers come with additional pieces for the optional usage as a corner unit.

Product Ordering

How do I place an order for my WoodTrac closet?
Once you design your closet system utilizing the closet configurator, you can order your WoodTrac closet from a local dealer (Dealer Locator) or from one of our online dealers. Note: Online retailers have the same pricing as local dealers. Local dealers offer installation expertise.
Where can I find WoodTrac closets in my area?
To locate your nearest area dealer, use our dealer locator or contact us at woodtrac@sauder.com or 855.854.7465, Monday – Friday from 9 a.m. to 5:30 p.m. ET.
Can I order extra drawers and doors for my closet?
WoodTrac closets are intended to be simple organization solutions with limited options. If you need to order individual drawer and doors or other items to modify your closet, please contact Customer Service at 855.854.7465 woodtrac@sauder.com Monday – Friday from 9 a.m. to 5:30 p.m. ET.
Do you sell accessories, such as baskets?
Currently, WoodTrac does not sell closet accessories. Our unit widths are manufactured to meet industry standards so you can use other manufacturer’s accessories. Please check accessories width compatibility before purchasing. Many of our local dealers offer these accessories for sale allowing you to further customize your closet storage solution.

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Contact Us

855.854.7465
woodtrac@sauder.com
Sauder Woodworking
502 Middle St.
Archbold, OH 43502
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